Talkwalker

Talkwalker is an incredibly powerful social media analytics tool and social media monitoring tool recommended by brands and agencies worldwide. Analyze text and visual content together using fully integrated image recognition technology. Uncover opportunities to collaborate with people and brands using Smart Theme analytics.

Features

Keyword Research
Social TV
Partner Management
Brand Analysis
Campaign Measurement
Crisis Tracking Analytics
Trends and Hashtag Tracking
Supplier Tracking
Unlimited Users
Image recognition
Historical Data on Demand
Account Manager
ON demand print and Broadcast

Pricing

Talkwalker pricing information is offered only upon request.

Free Trial Available

G2 Score

4.4/5 (out of 122 reviews)

Reviews (Snippets from G2)

Pros

The thing I like the most is Talkwalker's free search feature, that allows you to get quick insights from large sets of social data without having to pay the large sums that social listening tools usually cost.
Analytics-focused abilities. They took real care to provide meaningful ways of presenting the data that's available on social.
The tool is very flexible and comprehensive when it comes to social listening and crisis management.
The upsides of using Talkwalker include monitoring coverage in real-time, creating dashboards to track topics by a company or comparing them to competitors, the ability to arrange by engagement, reach, or date.
It's truly feature-rich and provides the best of everything.

Cons

It's an expensive car, or a space shuttle, it has so many features, you can get overwhelmed.
It can still be rough around the edges. Some error messages are difficult to decode, but client success managers are very helpful.
Having used other social monitoring tools like Brandwatch, Crimson Hexagon and Mention, I think that Talkwalker it's pretty similar to other tools and suffers from similar faults, like a steep learning curve.
You need a little practice and patience to understand how to set up the topics.
Advanced analytics and compatibility to feed in live data for merge visualizations is low.

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