Mention is a social media and web monitoring tool. The media monitoring tool provides real-time alerts for a company's keyword and allows users to monitor millions of sources in real time and in 42 languages.
Features
- Alerts
- Listen
- Monitor
- Publish
Pricing
Pricing varies depending on number of users: Mention Pricing
Free Trial Available
Yes
G2 Score
4.4/5 (out of 427 reviews)
Reviews (Snippets from G2)
Pros
- We do a lot of local seminars every week. We needed a tool which could pick up this local buzz happening due to the seminars.
- Mention.com was able to catch brand mention on even the small and newly started blogs.
- Mention.com can help you track any of the brand mentions on social media, blogging websites, forums, etc.
- The software's user interface is clean and easy to use, something very particular is that you can configure the color of an alert if you want to have a more specific reference.
- Mention allows me to act quickly and ensure the veracity of the information available.
Cons
- I don't like that a lot of the features were moved behind a paywall.
- The staff does not communicate or emphasize that the account is automatically renewed.
- At times, filters do not work properly. Rest everything is good.
- The pricing structure can be a bit high for small businesses.
- It takes a little bit of time at first to train the platform to not bring in loads of spam websites.
- I could perceive that in most cases, it alerts us to all popular mentions, but there are still times when there are blog posts, but Mention does not understand.
- I don't like the quality of the support.
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