Creatio CRM

Features

• Analytics/ROI Tracking
• Calendar/Reminder System
• Call Management
• Campaign Management
• Channel Management
• Commission Management
• Contact Management
• Contract/License Management
• Customer Database
• Document Storage
• Email Marketing
• Field Sales Management
• Internal Chat Integration
• Lead Capture
• Lead Distribution

Pricing

Pricing varies depending on number of users: Creatio CRM Pricing

Free Trial Available

Yes

G2 Score

4.6/5 (out of 200 reviews)

Reviews (Snippets from G2)

Pros

• Creatio has been an amazing CRM and BPM automation tool for a long time.
• I love the speed of the platform and how configurable it is. It was very seamless to get onboarded as well.
• I suppose I won’t be unique in saying that the most impressive feature of Creatio is the low-code development tools. To have the ability to adjust processes to meet every business need is why Creatio stands out.
• Creatio is much easier to use and configure than Salesforce, which is the CRM we had been using previously.-
• Creatio is a popular CRM. It is easy to use, affordable, and is reasonably popular software.
• Creatio has changed my routine as a brand manager. Its Studio product is a nice, easy-to-use, and versatile platform for managing business processes and having all the information in one place, without unnecessary clicks or operations.

Cons

• Creatio is less appropriate for: Taking action with Real time tracking Integration with other platforms.
• It lacks an email template creation feature.
• We don't like the email template designer. This needs to be enhanced.
• I feel like because it is so detailed, there are way too many clicks.
• Round the clock customer support needs improvement.
• It has few areas for improvements such as the business processes needs to have a real-time impact on the screen.