Agile CRM

Features

• Contact Management
• Deal Management
• Telephony
• Appointment Scheduling
• Project Management
• Gamification
• Marketing Automation
• Landing Page Builder
• Social Suite
• Email Tracking
• Email Marketing
• Mobile Marketing
• Helpdesk
• Ticketing
• Feedback Management
• Smart Views
• Knowledgebase
• Canned Responses

Pricing

Pricing varies depending on number of users: Agile CRM Pricing

Free Trial Available

Yes

G2 Score

4/5 (out of 292 reviews)

Reviews (Snippets from G2)

Pros

• It is easy to navigate; it may be difficult to understand how it works at first but after you got it. It's a smooth sail.
• I've used other programs, and I have to say I enjoy using Agile more for documentation purposes. It's easier to look up documents and data in Agile vs other programs I've used.
• Agile has been built with a focus on the needs of solopreneurs and small businesses.
• It's the capacity of account management and call center management is a key point which we found very useful.
• Tracking all the new prospects and doing regular follow-ups through automation is the best part.
• Simple & affordable. We used this as it seemed easy to start.

Cons

• UI is old fashionned. Many bugs. Now, all our database is locked for 3 weeks and we cannot not dowload it - highly risky provider.
• I think the interface could be upgraded.
• Automations are clunky, ,often fail. Email integration has issues with Google - it is not as promised.
• Email campaigns were not reliable. Too many instances of campaigns that we determined had not been sent as expected.
• The weekly billing. For the bookkeepers of the company this can get very cumbersome.
• It is little bit complex for new users. It is a little bit costlier compare to other alternatives.