Plivo

Features

• Play Audio Prompts
• Text to Speech
• Dual Channel Call Recording
• Custom Caller ID
• Get Digit Input
• Call Transfer
• Global Conference Calling
• Voice API Platform Queueing
• Real-Time Call Notifications
• Server-Side SDKs
• Detailed Debug Logs
• Parallel and Sequential Dialing
• Call Whisper
• Answering Machine Detection
• Voicemail Transcription

Pricing

Pay-as-you-go pricing: Plivo Pricing

Self hostable

No

Customers

GoDaddy, OYO, IBM, Zynga, GoJek, Practo, WIX

Reviews (Snippets from G2)

Pros

• Plivo is a very robust and flexible platform for all your phone needs. the API is awesome and well documented.
• The easy to use dashboard makes making changes quick and easy to understand. The API documentation made for a fast integration within my system.
• The price is always the best in the market, and their customer service is really impressive too.
• Was really easy to setup at start, took all of a few minutes. Since then it's taken close to zero work to maintain overall

Cons

• We still need to do some configuration when adding new countries (we have a global solution so, we add a lot of countries).
• In all things IT, there is sometimes downtime. That has been our biggest frustration.
• Some of the language-specific API's are no as good as competitor's in completeness or quality.
• Options for a longer text message would be great. We understand that text messages should be brief, but we would like to be able to send a cancellation notice and a makeup notice all out at one time.

Github Activity